Sona001 Privacy Policy – Our Commitment to Protecting Your Data

Sona001 is a trusted online gaming and betting platform in Bangladesh. We believe privacy is a fundamental right for every user. This privacy policy clearly outlines what information we collect, how we use it, and the steps we take to keep your data secure.

This policy applies to all users of the https://sona001.com website and the Sona001 app. By using our platform, you are considered to have accepted this Privacy Policy. If you do not agree with any part of it, please contact us before continuing to use the platform.

Sona001's Privacy Policy is built in line with international data protection standards. We review and update this policy regularly to ensure users always receive the highest level of protection.

Sona001 only collects the information that is genuinely necessary to provide our services and maintain security. We do not collect excessive or unnecessary data.

Sona001 uses collected data only for specific, legitimate purposes. We never misuse your information or use it beyond what it was originally collected for.

• Account Management: To ensure security during registration, login, and account management.
• Service Delivery: To keep betting, gaming, and other features running smoothly.
• Financial Transactions: For processing deposits, withdrawals, and bonuses.
• Customer Support: To resolve your issues or answer your questions.
• Security & Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Legal Compliance: To meet regulatory requirements.
• Service Improvement: Used for analytics to improve the user experience.
• Promotional Communications: To send you offers and updates with your consent.

Sona001 never sells your personal data to third parties. In certain specific situations, limited information may be shared — all of which is outlined transparently below.

• Payment providers: Necessary information is shared with bKash, Nagad, and Rocket to process financial transactions. Each of these providers follows their own privacy policy.
• Technology Partners: Some technical data may be shared with technology service providers to operate the platform; however, they are contractually bound to keep that information confidential.
• Legal Authorities: Data may be disclosed in response to a court order or other lawful legal requirement.
• Fraud prevention agencies: Relevant authorities may be informed if necessary to maintain platform security.

The Sona001 website and app use cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help the website remember your preferences.

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Sona001 does not retain your data longer than necessary. How long we keep it depends on the type of data and any applicable legal requirements.

• Active account data: Retained for as long as your account remains active.
• Financial transaction records: Up to 5 years, as required by law.
• After account closure: All personal data is deleted within 3 years of account closure.
• Log Files: Retained for a maximum of 90 days for security purposes.
• Customer Support Contact: Up to 1 year after the issue is resolved.

As a Sona001 user, you have several important rights over your own data — and we fully respect each of them.

• Right to Access: To find out what data we hold about you, just ask us.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: Under certain conditions, you have the right to request the deletion of your data.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Object: You may object to your data being used for specific purposes.
• Data Portability: You may request a copy of your data in a readily accessible format.

To exercise these rights, support@sona001.comEmail us at or Help Center Visit us. We typically respond within 30 days.

Sona001 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. If we become aware that a minor's information has been collected, we will immediately close that account and delete the data.

Sona001 uses industry-standard security technology to protect your data. Our security systems are regularly tested and updated.

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection for account access.
• Firewall protection: Robust firewalls to block unauthorized access.
• Regular Security Audits: Regular audits conducted by independent external experts.
• Staff Training: All our staff are trained in data protection.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.

Sona001 reserves the right to update this Privacy Policy when necessary. Registered users will be notified in advance of any significant changes.

• For major changes, at least 14 days' notice will be given in advance.
• The date of any changes will be clearly displayed at the top of the page.
• Continued use of the platform after any update will be considered acceptance of the revised policy.
• Previous versions of the Privacy Policy are available upon request.

For any privacy-related questions, concerns, or complaints, please don't hesitate to reach out. We take every matter seriously and always aim to respond promptly.

• Email: support@sona001.com
• Help Center: Visit the Help Center page
• Response Time: Usually within 24–48 hours

We want you to always feel safe and comfortable at Sona001. Earning and maintaining your trust is our top priority.